Hive Assistance

Virtual Assistant Use Cases Medical Services

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Consulting Firms

E-Commerce

Professional Coaching

Recruitment Support

Assists in finding qualified healthcare professionals, collates resumes, references and other applicant documents for client, sends offer & negotiation emails and other messages.

Patient Intake

Prepares charts, sends lab results and information to clinicians in charge, creates patient records and uploads to client’s software, provides healthcare transaction support.

General Coordination

Schedules tests, orders supplies, reminds patients of scheduled procedures, updates customer records, ensures doctors and nurses have what they need for exams or procedures.

Medical Services Support

Handles prescription refills, verifies patient insurance, checks for prior authorization of insurance, takes charge of EMR data entry, scribing, billing, and coding.

Calendar Management

Manages and updates client’s calendar, schedules patient appointments, sets meetings with external partners, and coordinates changes with relevant parties.

Insurance Checking

Reviews patient insurance and checks for eligibility, endorses insurance documents for verification and pre authorization, updates facility’s patient insurance database.

Inventory Management

Ensures the facility has adequate medical supplies, schedules orders for stocks that are running low, monitors orders and confirms delivery, prepares inventory reports for client.

Inbox Management

Ensures client’s inbox is clutter free by sorting out and organizing emails in client’s inbox using tags, responding to general queries, and forwarding urgent or important ones.

Practice Customer Success

Maintains the practice’s relationship with clients through timely follow ups, Answers basic patient queries, forwards special concerns to healthcare professionals.

Billing Support

Reviews practice’s billing reports, prepares or double checks invoices based on billing data, reports irregularities to financial head, compiles information for tax returns and filing.

Payroll Support

Handles accounts payable and receivables, monitors employee attendance, ensures payroll reporting is on time, responds to employees’ questions about payroll and benefits policies.

Practice Data Entry

Encodes physician dictations and patient charts, records and transcribes meeting minutes, performs basic medical transcription, digitizes patient diagnosis & treatment.

HIVE Services Commonly Utilized by
Medical Services Companies

Medical Scribe

Focus on patients–not on documentation. Deliver precision care and transform your practice by delegating transcription and other administrative tasks.

Starts at $1099 per mo.

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Healthcare Assistant

Elevate your practice and optimize outcomes by delegating administrative tasks to our cost-efficient remote assistants.

Starts at $1099per mo.

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Recruitment Support

Recruitment Support

Patient Intake

Patient Intake

General Coordination

General Coordination

Medical Services Support

Medical Services Support

Calendar Management

Calendar Management

Insurance Checking

Insurance Checking

Inventory Management

Inventory Management

Inbox Management

Inbox Management

Practice Customer Success

Practice Customer Success

Billing Support

Billing Support

Payroll Support

Payroll Support

Practice Data Entry

Practice Data Entry

HIVE Services Commonly Utilized by Medical Services Companies

Medical Scribe

Healthcare Assistant

HIVE Services Commonly Utilized by
Medical Services Companies