Hive Assistance

Virtual Assistant Use Cases Construction

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Consulting Firms

E-Commerce

Professional Coaching

Appointment Setting

Qualify leads, arrange meetings with potential customers and decision-makers, coordinate the availability of all participants, and notify them of any updates.

Permit Submissions Support

Verifies that the client's building permit packages are prepared for review and that all required checklists, forms, and supporting documentation are complete.

Managing Customer Data

Keeps track of client information by updating the database, providing clients with details of purchases, interactions, complaints, and other relevant data.

Project Warranty Support

Cross-checks the punch list items with the team's Gantt charts, proofreads the closeout and operations review, and collates post-occupancy survey data.

General Research

Act as the primary contact for construction service teams, suppliers, and subcontractors; gather estimates for services and products for upcoming projects; compile this information into reports.

Receptionist and Call Routing

Serves as the initial point of contact for customers, prospects, suppliers, and other external parties, directing calls and connecting callers with the appropriate individuals in the company.

Field Notes Transcription

.Ensures accurate documentation by formatting, proofreading, and transcribing construction field notes, and organizes them for easy client access.

Payroll Administration

Employs tracking software to oversee employee attendance, guarantees prompt reporting, and addresses employees' inquiries regarding payroll and benefits policies.

Data Entry

Drafts and reviews change order documents, service contracts, purchase orders, and subcontracts based on client requirements; generates summaries of meetings.

License Renewals

Examines application checklists and informs the client of any overlooked requirements while monitoring federal and state regulatory obligations.

Subcontractor Hiring

Distributes welcome emails to newly hired employees, organizes orientations for new staff, and arranges meetings between new hires and their respective managers.

Material Ordering

Keeps track of requests for construction supplies, manages transportation requests for these materials, and guarantees that project leaders possess current and precise documentation.