How Health and Wellness Use HIVE Virtual Assistants

How Health and Wellness Use HIVE Virtual Assistants

Choose your Industry

Choose your Industry

Patient Database Management

Patient Database Management

Ensures accurate patient data, uses the CRM system for record updates, sends billing updates, submits insurance claims, and creates reports.

Ensures accurate patient data, uses the CRM system for record updates, sends billing updates, submits insurance claims, and creates reports.

Inbox Management

Inbox Management

Sorts the client's inbox by tagging emails, responding to general queries, and forwarding urgent or important ones to keep it clutter-free.

Sorts the client's inbox by tagging emails, responding to general queries, and forwarding urgent or important ones to keep it clutter-free.

Social Media Management

Social Media Management

Manages and updates the client's social media pages with company news, coupons, offers, articles from the client's blog, and health-related content while engaging with their communities.

Manages and updates the client's social media pages with company news, coupons, offers, articles from the client's blog, and health-related content while engaging with their communities.

Financial Tracking

Financial Tracking

Compiles billing reports, prepares invoices, coordinates with departments as needed, and alerts the financial head to any irregularities.

Compiles billing reports, prepares invoices, coordinates with departments as needed, and alerts the financial head to any irregularities.

Staffing & Recruitment

Staffing & Recruitment

Assists clients in locating qualified health and wellness professionals for their staffing needs, screens and shortlists candidates according to client specifications, and compiles resumes.

Assists clients in locating qualified health and wellness professionals for their staffing needs, screens and shortlists candidates according to client specifications, and compiles resumes.

Data Checking

Data Checking

Reviews customer information required for insurance claims and services, coordinates with patients for additional data, and updates customer records and documentation.

Reviews customer information required for insurance claims and services, coordinates with patients for additional data, and updates customer records and documentation.

Receptionist Service

Receptionist Service

Manages the client's telephone coverage, responds to inquiries, directs calls, and takes detailed messages following the client's established guidelines.

Manages the client's telephone coverage, responds to inquiries, directs calls, and takes detailed messages following the client's established guidelines.

Calendar Management

Calendar Management

Effectively manages and updates the client's calendar, schedules patient appointments, arranges meetings with external partners, and coordinates modifications with all relevant parties.

Effectively manages and updates the client's calendar, schedules patient appointments, arranges meetings with external partners, and coordinates modifications with all relevant parties.

Administrative Support

Administrative Support

Maintains spreadsheets, promotional materials, and document databases related to benefit plans, services, packages, and other information that customers may request.

Maintains spreadsheets, promotional materials, and document databases related to benefit plans, services, packages, and other information that customers may request.

Content Creation

Content Creation

Boosts clients' online visibility with optimized content, website creation, and basic maintenance.

Boosts clients' online visibility with optimized content, website creation, and basic maintenance.

HIVE Services Commonly Utilized by
Health and Wellness Companies

General VA

HIVE Assistant is a dedicated virtual assistant, managed fully to work for you like a regular team member.

Starts at $1299 per mo.

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Content Writer

They create written content for blog posts, advertisements, internal emails, training manuals, and any other materials that require written copy.

Starts at $899 per mo.

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Graphic Designer

Our graphic designers create a variety of visual content, including illustrations, infographics, production designs for advertisements, and elements for emails.

Starts at $1099 per mo.

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